Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our label design services, make a purchase, or contact us for support. This includes your email address (used for account authentication via OTP), payment information (processed securely through Stripe), and project data (such as your custom nutrition and supplement label designs).

We may also collect technical information like your IP address, browser type, and usage patterns to improve our service and ensure security.

2. How We Use Your Information

We use the information we collect to:

• Provide our nutrition and supplement label design services
• Authenticate your account and manage subscriptions
• Process payments through our secure payment processor
• Send you important service updates, support responses, and billing notifications
• Improve our website and services based on usage patterns
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We share your information only as necessary to provide our services:

• Supabase: For user authentication and secure storage of your account and project data
• Stripe: For processing payments and managing subscriptions
• As required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience on our site. These include essential cookies for authentication and service functionality. You can control cookie settings through your browser preferences.

6. Data Retention and Your Rights

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account and project data are retained while your account is active. Upon account deletion or your request, we will delete your personal information within 30 days, except as required to comply with legal obligations or resolve disputes.

You have the right to access, update, or delete your personal information. Contact us at support@purelylabels.com to exercise these rights.

7. International Users

Our service is available to users worldwide. By using Purely Labels, you consent to the transfer of your information to the United States for processing and storage.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at support@purelylabels.com.